I've never used a staffing service before. What are the benefits?
At TOPS HR Solutions, we partner with many employers throughout the
Gulf Coast. We recruit for positions unadvertised and unavailable through other
mediums. In addition, our highly experienced recruiters will be able to help you
find the position that's the best match for your skills and interests.
Will I be charged a fee to use your service?
No, you will never be charged for using our services.
How do I apply for a job through TOPS HR Solutions?
Simply visit the
Apply Online
section of our site. There, you will be able to
explore and apply for a variety of temporary assignments and full-time career
opportunities. Once you apply, we will keep your record on file for future
opportunities, there is no need to reapply.
What kind of jobs do you offer?
We place qualified individuals into a wide range of jobs, including
Office/Clerical, Light Industrial, Accounting/Finance, Engineering, Information
Technology, Human Resources, Medical Administrative, Legal Administrative,
and other Professional positions.
I've submitted an online application but nobody has called me, what should I
do?
We make every effort possible to respond to applications. If you have not
received a call within five business days of submitting your application, please
call our office and ask to speak with a recruiter.
What if I am not interested in a certain position when it is offered, is it
all right to turn it down?
Not every job is going to meet the expectations you have. If you are not
interested in a position, you are free to decline. We will continue to offer
positions to you based on your skills and preferences.
What
should I do if I'm going to be
absent or late from work?
Please
stay in frequent contact with our
office. When away from home or
unavailable for work, please let
us know. Any questions or problems
related to an assignment must be
directed to your TOPS Human
Resource Solutions coordinator.
Please
note: If you are going to be
absent or late, you must call and
leave a message before the start
of your shift. We have a 24-hour
answering service to assist you
after hours. Failure to notify us
of absenteeism or tardiness before
the start of your shift will lead
to your dismissal from that
assignment and may make you
ineligible for future employment
with TOPS Human Resource
Solutions.
TOPS
Human Resource Solutions reserves
the right to reduce wages to minimum
wage for assignments that are quit
without notice and/or performed in
an unprofessional manner.
When
do I get paid and how do I get my
paycheck?
Payday
is Friday. If you wish to pick up
your check, it will be available
in the office Friday from 8:00
a.m. - 5:00 p.m. If you do not pick up your check
by the following Wednesday, we
will mail it to you. You may
request to have your check mailed;
if you are on the mailing list,
your check will be mailed on
Thursday afternoon of the week
payroll is processed. Direct
Deposit is encouraged.
What
if I'm unable to pick up my
paycheck?
If
you are unable to pick up your
check and choose to send someone
in your place, that person must
bring in a signed note from you
and a picture ID for them,
releasing your check to that
person.
To
insure proper payment, there will be
no exceptions to the above policy.
How
do I submit my hours worked?
You
will be paid on a weekly basis. To
ensure that you receive your check
when expected, properly complete
your timesheet and return it no
later than Monday at 12:00 noon.
Please
note: Timesheets without client
signatures will be returned to you
and will hold up your paycheck until
signed.
Can
I fax my time sheet into TOPS HR Solutions ?
Yes.
You can send a copy of your
timesheet by fax as long as it has
the appropriate client signature.
This will allow us to promptly
process all of payroll and have
checks ready on time. Our fax
number is (941) 954-2028. If you are faxing your timesheet, please be sure to call and confirm that we have received it.
Can
I download a blank time sheet?
Yes.
To download an Adobe PDF version
of our time sheet please
click here.
What
happens if I don't turn in my
timesheet on time?
Any
timesheet turned in after 12:00 noon on
Monday will have a one week delay
for that check.
How do I total my hours on my timesheet?
On
Friday, or the last day of your
assignment, total the hours you
worked each day and enter that
figure in the appropriate box on
your time sheet. Your time should
be rounded to the nearest quarter
hour. To view a sample completed
time sheet
click here
.
What
happens if I need to work overtime?
If
you are required to work overtime
on any assignment, you will be
paid at 1.5 times your normal
hourly wage for the overtime
hours.
When
To Call TOPS Human Resource Solutions
In
order for us to assist you more
efficiently, it is important you
remain in constant communication
with us.
Please call our office at
(941) 366-7570 if:
- You
will be late for work
- You
will be absent from work
- You
are not currently working
- Your
assignment ends
- You
are asked to perform duties
which were not explained when
you were offered the job
- Your
paycheck is incorrect
- You
encounter any problems on the
job
- You
are injured on the job
- Your
availability changes
- Your
address and/or phone number
changes